Restaurants scale back AI tools after customer backlash

Restaurants like Wendy’s are scaling back AI tools after customer backlash over frustrating automated ordering systems in drive-thrus.

Papa Murphy's and Pinkberry open joint locations to boost franchisee revenue through expanded offerings.

A study by QSR and InTouch CX found that Dutch Bros Coffee, Chick-fil-A, and Starbucks ranked as the…

CKE Restaurants appoints Alisa Gmelich as new Hardee's president to drive growth and enhance guest experience.

Kura Sushi revamps its loyalty program with a three-tier membership structure offering flexible rewards options including kura sushi…

True Food Kitchen filed for Chapter 11 bankruptcy protection to secure a long-term partner. 12 locations closed as…

McDonald’s denies using AI pricing, stating the chain only offers advisory tools to franchisees and does not employ…

Asian food leads office lunch sales growth as consumers have more choices than ever with changing tastes.

The NLRB sues Casa Bonita over alleged unfair labor practices, including refusal to bargain in good faith and…

Taco Bell and Duolingo team up for Global Taco Day on Oct. 6, introducing Duo Habanero Sauce and…