Domino's CEO Joe Jordan says listening to diners will guide the pizza chain's strategy, putting customer insight at the forefront of every major decision.






Restaurants like Wendy’s are scaling back AI tools after customer backlash over frustrating automated ordering systems in drive-thrus.

Domino's CEO Joe Jordan says listening to diners will guide the pizza chain's strategy, putting customer insight at…

Several restaurant chains hit significant growth milestones this fall, including Cava passing 500 locations, while others face closures…

Sweetgreen hires Lauren Crowley as new chief people officer, bringing over 20 years of experience.

Restaurants like Wendy’s are scaling back AI tools after customer backlash over frustrating automated ordering systems in drive-thrus.

Papa Murphy's and Pinkberry open joint locations to boost franchisee revenue through expanded offerings.
A study by QSR and InTouch CX found that Dutch Bros Coffee, Chick-fil-A, and Starbucks ranked as the…

CKE Restaurants appoints Alisa Gmelich as new Hardee's president to drive growth and enhance guest experience.

Kura Sushi revamps its loyalty program with a three-tier membership structure offering flexible rewards options including kura sushi…

True Food Kitchen filed for Chapter 11 bankruptcy protection to secure a long-term partner. 12 locations closed as…

McDonald’s denies using AI pricing, stating the chain only offers advisory tools to franchisees and does not employ…